Exchanges & Returns

Exchanges & Returns

  • Sales items / clearance items are non-refundable, non-exchangeable and warranty is not applicable.
  • Goods ordered and/or sold are not exchangeable/ returnable unless approved by XTRA DESIGNS PTE LTD.
  • Returns must be in original condition within 7 working days upon approval of XTRA. Returns and exchanges are not applicable to custom or special order furniture.
  • Cancellation is not possible upon order confirmation.

Should you have any problems with your order, kindly contact us at customerservice@xtra.com.sg.

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