*CLEARANCE PRODUCT DISCLAIMER*
- All Clearance items are sold as-is and are a final sale. There are no refunds or exchanges provided once the item is purchased.
- Warranty is not applicable to clearance sale items.
- Kindly take note that items may be discoloured, faded, or worn on spots as it has been a showroom display model.
- Please take note that items do not come with their original boxes.
- It is the customer’s responsibility to inspect the product in store before purchasing. All images are used for illustration purposes only.
- All items are first come, first serve. Please contact the Xtra Retail Showroom at +65 6336 0688 (Marina Square) or email us directly at firstname.lastname@example.org to confirm availability, quantity or should you need further clarifications.
- XTRA Designs Pte Ltd reserves the right to amend the Clearance Product Disclaimer without prior notice.
PRODUCTS / ORDER
Qn : If a product is out-of-stock, can I pre-order it?
Ans : Yes, you may pre-order a product. Indent orders will take around 3-4 months to arrive in Singapore.
Qn : May I know when would the products be restocked?
Qn : Are the Herman Miller office chair prices inclusive of ALL the ergonomic features ? Or do we have to add-on separately?
Ans : Yes, all Herman Miller ergonomic chairs comes inclusive with all features. Add-on items such as headrests are not sold in XTRA.
Qn : How long will delivery usually take?
Ans : Delivery will usually take within 7 working days, unless otherwise stated specifically by the customer and is subjected to availability.
Qn : Will I be able to get a free delivery if I purchase a certain amount?
Ans : Yes, delivery will be complimentary for purchases above SGD1,000 nett.
Qn : Can I change my delivery date and time?
Ans : Yes you may. Do note that you must notify XTRA a minimum of two (2) working days in advance in the event of any desire to change delivery date/time.
Qn : Does installation come when we purchase lightings from XTRA?
Ans : No, we do not provide light installations.
Qn : Will the 12-Year Warranty for Herman Miller office chairs be on-site servicing or do I have to bring it down?
Ans : It would be a case-by-case basis. Kindly send us a photo of your chair and send us at email@example.com
Qn : Which cards are accepted for interest free rates?
Ans : AMEX 6 months || OCBC 6/12 months. (Applicable only in-store).
Qn : I was halfway through the Paypal checkout and had some issues. Is the product still available or did my payment went through?
Ans : Call us immediately at +65 6336 0688 or email us directly at firstname.lastname@example.org
Qn : I would like to try the chairs out in real life. Is your shop still open and where is it located at?
Ans: Yes, our showroom operates daily and it is located at Marina Square #02-48, just right above Kiztopia.
Qn : Are there any ongoing promos?
*Kindly refer to our Terms & Conditions for more information.